Meet Mandy: Your New AI Sidekick for Meeting and Group Sales!

We’re excited to introduce Mandy, our brand-new AI phone agent designed just for meetings and group sales at hivr.ai. And guess what? Radisson Hotel Group is the first to jump on board with this tech-savvy game-changer. 

What’s Mandy All About?

Mandy was built using agentic AI - she’s your 24/7 assistant that fits right into your hotel or venue’s CRS. Here’s what she can do for you: 

⏱️Always On Call: Mandy’s got your back around the clock, so you’ll never miss a call or an enquiry again. 

👍Quick Lead Qualification: If an event planner reaches out but forgets to share important details like the budget or menu needs, Mandy will call them up in a flash to gather that info. No more missed opportunities!

🗣️Speaks Your Language: With the ability to chat naturally in over 50 languages, Mandy connects with guests from all over, making every interaction feel personal and friendly. 

Tackling Common Hotel Headaches

The meetings and group sales space is huge—worth about $400 billion! But many hotels are still struggling with slow manual processes. Felix Undeutsch, our CEO and co-founder, puts it simply: “Hotels are drowning in inefficient admin work.”  Mandy swoops in to save the day by automating the boring stuff, so your team can focus on what really matters—building relationships with your guests.

A Winning Team

At Radisson Hotel Group, they’re all about digital transformation, especially in Meetings & Events. Gianni Di Fede, their Global Senior VP Commercial, says, “Expanding our partnership with hivr.ai, the AI voice agent is a natural next step to drive lead automation.” This partnership shows how tech can make the whole customer journey smoother—from enquiry to booking.